Frequently Asked Questions

I cannot download the manuals or files in general. What to do?

Internet Explorer 8, or older, have had intermittent download problems. If you are using IE8 or older please try with a different browser.

Also, make sure you right-click and select 'Save As' when downloading. We also suggest first try with a different browser. They all have different behavior when it comes to downloading files.
If the connection is slow between your computer and our web server the transfer could get aborted. If this happens you might need a download manager that can resume the transfer. One download manager that works well is

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